We are fully dedicated to delivering a top-notch IPTV service at the most affordable rate conceivable. Should you find that our products fall short of your expectations or if, in any way, our service does not meet your standards of excellence, we present a straightforward 100% money-back guarantee for a duration of 7 days. Simply put, you can claim a refund for any purchase made within the last 7 days.

Users can effortlessly initiate a refund process for their entire payment in just a few simple steps.

Post the 7-Day Money-Back Guarantee:

What if you encounter an issue after utilizing your subscription beyond the 7-Day Money-Back Guarantee period, and we are unable to resolve the problem with the IPTV? In such a scenario, we will only charge you for the duration during which you used the IPTV, refunding the remainder of your money.

For instance, suppose you acquire a 12-month subscription at 60 USD, and you only utilize the IPTV for 3 months before facing an issue and seeking a refund. In this case, we will bill you for 30 USD, refunding the remaining 30 USD to you.

How much time it takes to get refunded ?

• If you paid using credit cards the Refunds are generally processed and funds returned to the debit card on the customer’s bank account within 5 to 7 working days.
• However, there are cases in which a refund takes longer to process may up to 30 days. We are not responsible for this time frames and delays. We are not the payment provider, we are just the IPTV service provider.
• Every refund usually takes 5 to 30 working days to take place and it’s not in our hand to reduce this period. Our payment processors will take care of refund requests. We will try our best to refund any users immediately after seeing the request and checking user information.

If some channels are freezing, buffering or not working sometimes:

Though almost all of our Servers are stable, sometimes some channels do freeze or doesn’t work due to various reasons but it’s not for permanently. Our expert engineers are always working to fix them.

Most of the times, these issues are temporary and caused by below reasons:

• Customer internet fluctuations.
• Issue with the box/apps/customer setup in general.
• Your ISP has issue.
• Channel is down from server end.
• Customer change his/her mind and wanted to withdraw/switch between servers.
• Server update/restart from our end (weekly performance necessary).

In case user/customer can’t watch their IPTV subscription plan for 72 hours+ because of server issue or any other problems caused by us or our end, we will completely refund the package price or add all lost time on top of your subscription for free + some extra bonus we can negotiate together.

Contact us: If you have any questions about our Returns and Refunds Policy, please contact us